Our sampling program is currently open to Singapore-based Creators only. Stay tuned as we work hard to bring this feature to you!
How do I redeem samples and how many products can I check out at a time?
To redeem samples, simply create a profile, add the products to your cart and check out!
You may redeem up to 5 samples at each time (unless stated otherwise); this is to give every pet owner a chance to try out different products.
Can I get all variants of the same product?
Yes, as long as they are uploaded as individual listings
The samples I’m looking for are out of stock. Will you be restocking them?
Most of our samples are only available in limited quantities. Fastest fingers first!
How long will it take for my samples to reach me?
Parcels are sent to our courier twice a week; you can expect to receive your samples within 5-7 business days.
I’m a stray feeder - Is this programme for me?
Our sampling program is built for home pets. If you are a stray feeder, please reach out to us at support@pawjourr.com and we will do our best to help!
Why do I need to write a review?
Our sampling program was built to help pet owners learn more about different brands and products before committing to a purchase. Leaving a product review can help pet owners just like you!
How do I leave a review?
Simply head to your profile to view your past sample orders and the product listings which require a review.
My pet does not like the sample at all, what should I do?
We understand that each pet is unique and has their own taste preference. Give your honest review so that other pawrents know what to expect!
I'm interested to share my experience and be a contributor for your blog! How can I contribute?
Thanks for your interest to share your experience with us! Please create a contributor account and you're all set!
You're strongly encouraged to put in your pet's social account handle as your username so that your friends are able to identify you!
I have a cool story I’d love to share with you! Who do I reach out to?
We would absolutely love to hear your story! Please drop an email to blog@pawjourr.com and we will get back to you shortly.
Are there any incentives to being a Contributor?
If your article is selected and published, you will be eligible to claim remuneration for the effort you've put in. Contributors may fill out this form after the article is live to claim their cash reward!
I'm a content publisher/ brand, do you accept guest or sponsored articles?
Please contact us at blog@pawjourr.com to get started!
I have a question that is not listed here.
For other inquiries, please write in to the respective inbox and our team will get back to you shortly.
Campaign enquiries: campaigns@pawjourr.com General enquiries: hello@pawjourr.com Pawjourr account enquiries: support@pawjourr.com